Airport Surveys in Dubai, Abu Dhabi and UAE Airports

Utilizing CAPI Feedback
Feedback collected via CAPI surveying of airports can provide airports with invaluable data that they can utilize in improving passenger experiences continuously. From making changes in procedures, expanding facilities and upgrading services based on survey findings to making informed decisions that benefit travellers – CAPI results provide airports with invaluable intelligence about customer behaviour at airports that allows for continuous improvement of traveller satisfaction.