Make The Most of Your Customer Experiences

NetSuite’s customer relationship management is a powerful application that lets organizations follow a customer’s entire lifecycle. It helps companies manage interactions and the touch points with current customers, prospects, suppliers and partners at a single place. With all the capabilities of a traditional CRM, such as sales force automation (SFA), customer service management and marketing automation, along with the ability to manage quotes, commissions, sales forecasts and partner relationships, it provides a seamless information flow across the entire customer lifecycle, from lead to opportunity, order, renewal, fulfilment, upsell, cross-sell and support.